InMoment MobileCX2.4.1 - Google Play
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Publisher Description
Receive alerts, take action on and close customer cases from your mobile device.
MobileCX Case Management is part of an integrated suite of Customer Experience (CX) tools that help CX professionals collect, analyze and follow up on customer feedback.
MobileCX Case Management automates the identification of customer feedback that warrants follow up action. When follow up is needed, the case management capability creates customer cases, assigns them to and notifies appropriate action owners (caseworkers) and helps coordinate their follow up and closure.
When process or practice changes are needed to make improvements that affect many customers, the action planning capability enables plan owners to invite and collaborate with participants, get status and update their improvement plans.
Caseworkers and action plan owners or participants can use any combination of web or mobile access to work their assigned cases and plans.
Key features of MobileCX:
Receive alerts when new cases or plans are assigned to you.
Quickly access and assess all of your cases and plans through a filterable inbox.
Take immediate action on cases or view and update plans.
Enter notes or other required information.
Take additional actions as needed such as reassign, add collaborators or close.
MobileCX is available for no additional charge to licensed users of InMoment (formerly MaritzCX) Case Management and ActionCX.
About InMoment MobileCX
The company that develops InMoment MobileCX is MaritzCX. The latest version released by its developer is 2.4.1.
To install InMoment MobileCX on your Android device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2020-11-06 and was downloaded 0 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the InMoment MobileCX as malware as malware if the download link to com.maritz.cx is broken.
How to install InMoment MobileCX on your Android device:
- Click on the Continue To App button on our website. This will redirect you to Google Play.
- Once the InMoment MobileCX is shown in the Google Play listing of your Android device, you can start its download and installation. Tap on the Install button located below the search bar and to the right of the app icon.
- A pop-up window with the permissions required by InMoment MobileCX will be shown. Click on Accept to continue the process.
- InMoment MobileCX will be downloaded onto your device, displaying a progress. Once the download completes, the installation will start and you'll get a notification after the installation is finished.
Program Details
System requirements
Download information
Pricing
Version History
version 2.4.1
posted on 2020-11-06
With this update you can provide app feedback
version 2.4
posted on 2020-09-23
This update introduces new branding elements and a name change from MaritzCX Case Management to InMoment MobileCX to reflect the new company name and brand.
version 2.3.1
posted on 2019-01-30
This release fixes the following issues:
- Cases in the inbox sorting incorrectly
- Inability to edit a second root cause control if two or more root cause controls are present on the case view.
version 2.0.0.0
posted on 2016-11-28
-Support for action planning. Frontline personnel can now access and update their ActionCX action plans as well as individual customer cases.,-Support or new numeric field type. Numeric fields on an case or action plan form can be used to enter currencies, target metrics, and other numeric types.
version 1.2.0.16
posted on 2016-08-18
Version 1.1.0.16 corrects the following issue:,- Resolves an unreported issue in the detail screen.
Disclaimer
Official Google Play Link
We do not host InMoment MobileCX on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Google and passed their terms and conditions to be listed there. We recommend caution when installing it.
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